BF2S Forums Stat System Down: Please Read Before Posting

icecreamgod wrote:

hey i know this sounds noob-like, but i can't help but remember someone mentioned over the VoIP in the game that if you leave a round early, whatever you did in that round is not counted ..... true or false?

icecreamgod wrote:

hey i know this sounds noob-like, but i can't help but remember someone mentioned over the VoIP in the game that if you leave a round early, whatever you did in that round is not counted ..... true or false?

Last edited by RoosterCantrell (2007-06-16 13:06:34)

EARep Philip wrote:

Hi there,

Thank you for taking the time to contact us about your incident.

Unfortunately, support staff can not alter or modify stats, ranks, kits and badges for Battlefield 2.  The collection of this data is very complex, and as you can imagine with the popularity of Battlefield 2 an immense undertaking. There is simply no possible way we can adjust every players score, though we would love to. We do however, review every claim and report this to the DICE Development team so that we can identify any potential issues.

Our records show that your last ranked match was on (6/14/2007). In order for us to track possible stat delays or loss we could use your help. Please locate and login to any EA Officially Ranked Server (EA Servers begin with 159.153, record the name and IP for us) and play for a few rounds. Monitor your BFHQ stats, if they do not update after 6 hours reply back to us with all the information below.

Server Name:
Current Rank:
Current Global Score:
Account Name: (no passwords)
Registered Email:

Please be aware that at times the servers which collect stats from the Officially Ranked Servers may get back logged or suffer an unexpected short outage. This means your progress may take several hours (possibly even a day or more) to fully update and be displayed in your BFHQ page. Stats for some rounds, could even be lost if they were to be collected while these servers were offline temporarily. Though EA/DICE has tried to reduce the possibility of these issues and create systems and redundancy for data loss, the dynamic environment of both the Internet and Massively Multiplayer games of this type can create unforeseen or even unfixable issues.  As well, while playing on any unranked servers your progress will not advance, though we do not want to discourage players from visiting unranked servers as these can be a source of great enjoyment as well.

Please keep abreast of new patches and announcements at the Official Battlefield 2 Website located here. http://www.eagames.com/official/battlef … /home.jsp.
If you’re experiencing technical issues you can find assistance here as well: http://support.ea.com/

Please accept our apology for any troubles or errors you may experience from time to time and your help.

Sincerely,

EARep Philip
Player Relations
Electronic Arts

Last edited by BootsJD (2007-06-16 14:13:09)

Cbass wrote:

Mine are updating slowly, nobody will lose any stats so don't go and /wrists just yet.

Last edited by Titch2349 (2007-06-18 14:42:55)