I always knew support divisions used standard answers. But now it seems they have been replaced by robots!
Or they just ignore you and give you a random answer using their random-answer-generator (EA patent pending.
Situation, well I also decided to register my name for BF2142. But somehow the veterancy site would not accept my EA ID and password. After trying 20 times in a row (10 minutes of keyboard bashing, ow wait.. auto-form filling !) I decided to poke my issue onto the support desk of EA.com. BIG mistake.
Or they just ignore you and give you a random answer using their random-answer-generator (EA patent pending.
Situation, well I also decided to register my name for BF2142. But somehow the veterancy site would not accept my EA ID and password. After trying 20 times in a row (10 minutes of keyboard bashing, ow wait.. auto-form filling !) I decided to poke my issue onto the support desk of EA.com. BIG mistake.
Customer 09/01/2006 08:00 AM
http://www.battlefield.ea.com/battlefie … px?lang=us
Dear sir/madam,
I seem to be having problems registering my BF2 Veteran name for BF2142.
My EA ID are correct as you see (I am logged in at the moment), but the page keeps returning a password error, while I use the correct password.
Response (MST-David) 09/02/2006 10:31 PM
Hello,
Thank you for contacting In Game Support.
If you are not able to reserve a nickname or are getting errors such as 'The screen name you have entered already exists in our database' and/or 'Please correct the error and try again', there are a number of steps you can take to improve your chances of reserving a nickname.
Make sure your nickname does not exceed 14 characters as this is the limit for the length of nicknames in Battlefield 2142. Do not include your clan tag in your reserved name (you can add this to your nickname once you are in the game) as this may push your nickname over the character limit.
If the web site is receiving high traffic, you may want to try again at a later time to ensure your request goes through.
If you have tried your nickname at different times without success, your nickname may have already been reserved by another character. You can reserve a different nickname and you will still receive your Veteran Status even if you nickname does not match your Battlefield 2 nickname.
Unfortunately, Support staff can not modify or remove Battlefield 2142 soldier names, so please make sure that the name you reserve is the name you wish to use.
Please, let us know if you have any more questions or troubles.
Answers to most questions may be found at http://support.ea.com/.
Sincerly,
EARep Wilson
Player Relations
Electronic Arts
Customer 09/03/2006 02:49 PM
Mr. David?
Did you read my problem? I have no issues with my nickname, I seem to be having an issue with my EA ID. It keeps returning me with the red arrow next to the EA ID username and says it does not exist.
Which is kind of impossible since I am using this ID to post this.
Response (Stanley) 09/03/2006 05:56 PM
Hello,
Thank you for contacting In Game Support.
Unfortunately, Electronic Arts game support does not support the Battlefield 2142 Tuning Beta (or future beta builds) until the game is released to retailers in its full version.
If you need assistance, such as a new CD Key, or help with your current CD key please try the Official Battlefield 2142 Message Forums. These forums are designed to assist Beta testers in helping each other as well as receiving help from the community staff who moderating them.
Access to these forums is password protected. This password was issued with your Tuning Beta registration email. If you have lost this email or no longer have access to the password to the forums then you will not be able to access them. Customer Support can not release this password to players due to the strict NDA policy.
Battlefield 2142 Beta Forums:
http://www.forumplanet.com/planetbattle … f2142beta/
Sincerely,
EARep Stanley
Player Relations
Electronic Arts
Customer 09/04/2006 12:14 AM
Honestly? Do you people actually READ my support issue?
1. I have tried REGISTERING my Battlefield 2 Nickname through the Battlefield 2142 Veteran Program.
2. I submitted my EA ID, EA PASSWORD, BF2 NICKNAME, BF2 PASSWORD and prefered NICKNAME for BF2141.
3. I pressed submit and it RETURNS an ERROR regarding my EA ID Password and Account. They 'Do not exist' which is funny, because I am using it to talk to you guys.
So to sum it up.
1.Went to the BF2142 Vet. Reg. Site
2.Tried to register my current BF2 Nickname ; Bernadictus
3.The site returned an error regarding my EA ID.
But I fixed it myself already. Thanks for nothing!