Computer lock up crash

2012-02-07 11:29:27

#1

Roc18: `; +655|6011|PROLLLY PROLLLY PROLLLY

Anyone get random crashes ingame where the computer will completely lock up with ctrl+alt+del not even working and having to do a reset by pressing the power button? It happens to me everyday and I've tried everything from ending process, changing the bf3.exe process priority ingame, and doing everything suggested on the EA forums. Can someone help me? This happens randomly right in the middle of games sometimes when im playing with friends and its annoying.

Last edited by Roc18 (2012-02-07 11:30:21)

https://g.bf3stats.com/pc/gcv8Vckg/roc18.png

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2012-02-07 11:30:46

#2

FatherTed: xD; +3,936|6720|so randum

tried changing what cores it can run on? that worked for me on BC2 sometimes

Small hourglass island
Always raining and foggy
Use an umbrella

2012-02-07 11:31:07

#3

gurdeep: +812|4975|prolly

>hp

2012-02-07 11:33:35

#4

Roc18: `; +655|6011|PROLLLY PROLLLY PROLLLY

gurdeep wrote:
>hp

It's not the brand that's the problem. This was a refurbished computer when i bought it though.

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2012-02-07 11:34:11

#5

Roc18: `; +655|6011|PROLLLY PROLLLY PROLLLY

FatherTed wrote:
tried changing what cores it can run on? that worked for me on BC2 sometimes

I dunno how to do that. Mind sharing how?

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2012-02-07 11:34:51

#6

FatherTed: xD; +3,936|6720|so randum

find it in task manager, rclick > set affinity

Small hourglass island
Always raining and foggy
Use an umbrella

2012-02-07 11:39:53

#7

Roc18: `; +655|6011|PROLLLY PROLLLY PROLLLY

FatherTed wrote:
find it in task manager, rclick > set affinity

Which do i check?

This is what i see when i first opened it. I have a quad core.

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2012-02-07 11:40:45

#8

FatherTed: xD; +3,936|6720|so randum

oh no idea. with me it was just 0+1, and it would work on either but not both.

Small hourglass island
Always raining and foggy
Use an umbrella

2012-02-07 13:07:04

#9

MC1173: Member; +2|4785

Haven't gotten any in a while.

Was really bad when I installed more memory.

I changed settings in BIOS from OC, to Auto. (For Memory)

Cleared up my lockups.

https://g.bf3stats.com/pc/3DTwdK5r/MC1173.png

2012-02-07 14:28:48

#10

Roc18: `; +655|6011|PROLLLY PROLLLY PROLLLY

MC1173 wrote:
Haven't gotten any in a while.

Was really bad when I installed more memory.

I changed settings in BIOS from OC, to Auto. (For Memory)

Cleared up my lockups.

How do you access the BIOS for Windows 7 on an HP computer?

I tried searching before and nothing helped.

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2012-02-07 22:24:49

#11

MC1173: Member; +2|4785

I think you press F1 during the blue HP screen for setup. (Not exactly sure)

Guessing that may not be your problem, if you haven't changed any settings in your BIOS already.

Your settings are probably already set to default, or auto.

Hope someone else has a better idea.

2012-02-07 23:46:39

#12

TopHat01: Limitless; +117|6125|CA

Make sure Windows is completely up to date, along with all the drivers for your hardware. Re-install your video drivers, then defrag your HDD.

I need your full computer specs to help you any further.

Check out my YouTube channel

2012-02-07 23:56:06

#13

Little BaBy JESUS: m8; +394|6369|'straya

MC1173 wrote:
I think you press F1 during the blue HP screen for setup. (Not exactly sure)

Guessing that may not be your problem, if you haven't changed any settings in your BIOS already.

Your settings are probably already set to default, or auto.

Hope someone else has a better idea.

On most pre-built computers/laptops most significant BIOS options are locked anyway.

I assume you've tried this already, but when I was having crashing issues a simple Origin "repair install" fixed it for me.

2012-02-08 06:23:03

#14

steelie34: pub hero!; +603|6601|the land of bourbon

Little BaBy JESUS wrote:
MC1173 wrote:
I think you press F1 during the blue HP screen for setup. (Not exactly sure)

Guessing that may not be your problem, if you haven't changed any settings in your BIOS already.

Your settings are probably already set to default, or auto.

Hope someone else has a better idea.
On most pre-built computers/laptops most significant BIOS options are locked anyway.

I assume you've tried this already, but when I was having crashing issues a simple Origin "repair install" fixed it for me.

ok that bios thing lbj said is just wrong. try f2, del, f1, end, or search google. but i doubt its a bios settings. the best way to fix random crashes is to start by reinstalling/updating your drivers, if the problem persists you'll have to do a complete windows reinstall. if the problem still persists, it may be a hardware related issue, memory, etc. good luck!

Last edited by steelie34 (2012-02-08 06:23:20)

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2012-02-08 09:34:04

#15

Roc18: `; +655|6011|PROLLLY PROLLLY PROLLLY

TopHat01 wrote:
Make sure Windows is completely up to date, along with all the drivers for your hardware. Re-install your video drivers, then defrag your HDD.

I need your full computer specs to help you any further.

PROCESSOR
Intel Core i7-2720QM (2.2GHz / 6MB Smart Cache) up to 3.3Ghz

MEMORY
8GB DDR3 SDRAM (2 DIMMS)
Number of RAM slots: 2

HARD DRIVE
640GB SATA Hard Drive

DISPLAY
17.3" diagonal High-Definition HP BrightView LED 1600 x 900

MULTIMEDIA DRIVE
Blu-ray/SuperMulti 8X DVD�R/RW

GRAPHICS CARD
1GB ATI HD 6770M Graphics

NETWORKING
Integrated 10/100 Ethernet

COMMUNICATION
802.11 b/g/n Wireless

DIGITAL MEDIA
5-In-1 Media Card Reader

KEYBOARD
101-key compatible with island-style Full Size keyboard

POINTING DEVICE
HP Touchpad

SOUND
Stereo speakers

OTHER
Webcam

POWER
Lithium-Ion battery

OPERATING SYSTEM
Microsoft Windows 7 Professional (64 Bit)

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2012-02-08 09:35:37

#16

Roc18: `; +655|6011|PROLLLY PROLLLY PROLLLY

So I'll
Reinstall Video Drivers
Defrag

if that doesn't work I'll reinstall windows

since the BIOS thing doesn't seem to be the problem to you guys.

and if none of that works then i'll kill myself lol.

Last edited by Roc18 (2012-02-08 09:36:43)

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2012-02-08 09:45:56

#17

gurdeep: +812|4975|prolly

just reformat and thank me later

2012-02-08 09:50:01

#18

Roc18: `; +655|6011|PROLLLY PROLLLY PROLLLY

Yeah I will if the 1st thing doesnt work. I obviously rather not have to redownload all my music and movies and back up all my important files if something else can work.

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2012-02-08 11:12:34

#19

TheTrueQuaid: What was I doing mars?; +11|6118|Assachusetts

Just dealt with this bullshit. EA Tech support isn't very helpful. After a lot of reading and sluething it is more then likely the audio drivers. Especially if you have Realtek onboard sound.

I uninstalled the Realtek driver and let Windows download its own HD audio drivers and since then the game hasn't frozen yet.

Not sure when its been happening to you but mine started doing the hardlock/freeze since Jan 31st. I had no issues until that day, and there was a few updates to Battlelog/BF3 so I don't think its a coincidence...

2012-02-08 13:01:23

#20

Roc18: `; +655|6011|PROLLLY PROLLLY PROLLLY

TheTrueQuaid wrote:
Just dealt with this bullshit. EA Tech support isn't very helpful. After a lot of reading and sluething it is more then likely the audio drivers. Especially if you have Realtek onboard sound.

I uninstalled the Realtek driver and let Windows download its own HD audio drivers and since then the game hasn't frozen yet.

Not sure when its been happening to you but mine started doing the hardlock/freeze since Jan 31st. I had no issues until that day, and there was a few updates to Battlelog/BF3 so I don't think its a coincidence...

It started like after a month or so since the release date. Been dealing with it for a while but it's gotten worse lately.

I think I have realtek as well I'll check when I get home.

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2012-02-08 14:55:15

#21

globefish23: sophisticated slacker; +334|6544|Graz, Austria

Checking for faulty memory or HDDs should be easier to do than a Windows re-install.
I'd do that first.

2012-02-08 15:00:45

#22

Roc18: `; +655|6011|PROLLLY PROLLLY PROLLLY

Checked and I only have a Realtek network adapter device no sound driver

@globefish23 any tips on how to check?

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2012-02-08 16:09:53

#23

Roc18: `; +655|6011|PROLLLY PROLLLY PROLLLY

lol just happened again after i uninstalled/reinstalled the video drivers. I'm defragmenting now. Really hope I dont have to erase everything on this comp.

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2012-02-08 16:11:38

#24

gurdeep: +812|4975|prolly

>not wanting your comp 10x faster

2012-02-08 16:15:37

#25

Roc18: `; +655|6011|PROLLLY PROLLLY PROLLLY

gurdeep wrote:
>not wanting your comp 10x faster

yo what's the difference between reformatting and just doing a simple system recovery?

Not restore, a recovery that puts the computer back to how it was when i took it out the box.

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BF2S Forums Computer lock up crash

gurdeep wrote:

FatherTed wrote:

FatherTed wrote:

MC1173 wrote:

MC1173 wrote:

Little BaBy JESUS wrote:

MC1173 wrote:

TopHat01 wrote:

TheTrueQuaid wrote:

gurdeep wrote:

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