BF2S Forums Refusal to Pay.

Back in April last year, the thirteenth to be exact, me and my family finally moved out of that house that had been mine for the last nineteen and a half years. It was my childhood home, I knew no other. Moving twenty-one years of crap however was considerably harder than moving me. We of course hired a moving company, Allied Pickfords, to move us. Their quote was "residence to residence" and included packing and unpacking. They came on the twelfth to pack us, a crew of three people. The got approximately a third of the house packed-ish with the supervisor doing most of the work while one did the majority of the lounge and one spent the day packing the liquor cabinet, (consisting of maybe fifteen bottles and a few glasses.)

The next day was the big move. They sent one truck. The promised two. They sent a total of five people. It was clear they needed more. We contacted the head office informing them of this, they said there was nothing they could do. Due to the immense work-load and the time constraints we were under my folks took the day off work, my sister turned up to help and I enlisted the help of two of my close friends. We worked tirelessly, although I did notice that our moving crew, (bar one,) took frequent smoko breaks. By about 6pm that night the family who had bought our house was ready to move in. We were far from being moved out. Their crew, who was being payed by the hour, had to help our lo. This meant that the people who were moving in weren't exactly pleased with us and insisted that we pay part of their moving costs - fair enough I reckon although not our fault. By 8pm we were still not finished, however the moving crew was. Our remaining stuff had to be left under a tarp in the rain for the night for the crew to start with the next day. Our piano was left in our new garage with the movers insisting that they could not move it to our house - despite the fact that this was in the quote.

The move was finally completed as such with much work done on our, (folks, sister, me and my two mates,) part and it came time for the bill to be paid. My dad decided that because they did not fulfil their end of the deal that he would only, (and generously in my opinion,) pay half of the quoted cost. We also had to hire another moving company to move the piano later at a cost of $650.

Since this time Allied Pickfords have been continually sending us the bill for the remaining half of what we supposedly owe them. We have given our reasons for not paying this amount.
- The quote mentioned residence to residence
- It included the moving of the piano
- It included two trucks
- It included us not having to do any work, (six of us ended up working the equivalent of a twelve hour day each.)
- It included unpacking, this was largely left undone.

Now any company would probably realise that they fucked up royally, cut their losses and be appreciative for what they did get. Allied Pickfords though is continually asking us for the remaining money and sent us yet another bill just yesterday.

What should I do, aside from turning up to the Allied Pickfords offices and attempt to bash some sense into them? D'you reckon we're right in refusing to pay or are they right in insisting we do so?

Don't use Allied Pickfords. Their idiocy may only be truly evident in my backwards little country but punish them for being pricks anyway.