You need to open a ticket. Have a look at any of the 'check speed' sites to see if what you're expecting just doesn't show, although it's not conclusive proof of fault, it's a least a guide. From what you're saying, the speed of your pc is fine, but everytime you try to connect to a server you have a problem.
Have you looked for spyware/adware, if you have lots of these you have what's known as 'clog factor', which can slow down your connection considerably...especially if your connection is hijacked and is trying to send your information off in another direction. Also look for Virus or trojan.... these too will affect your connection and data transfer.... If all these are clean, do you have a 'broadband medic' installed that can detect problems? ... There's a whole host of reasons why, but check the most obvious and that's your provider
I've put this link in, been to the site to make sure it's genuine
http://www.bandwidthplace.com/speedtest/My results are what I expected
Speed
1.7 megabits per second
Communications 1.7 megabits per second
Storage 206.5 kilobytes per second
1MB file download 5 seconds
Subjective rating Great
Last edited by thinner44 (2005-12-28 13:10:19)