AF/EF Booster DVD

2006-11-24 16:17:08

#1

silo1180: The Farewell Tour; +79|6685|San Antonio, TX

Apparently EA didn't anticipate anyone would actually purchase and try to use the DVD this weekend. I installed the update yesterday, but still cannot connect to a AF/EF server. I get an error that I "need to purchase the download before I can play". So I open a ticket with EA. They send me a link on where to go to update my downloads. OK... so I call them. Tell them I have the DVD, they want to know why the game isn't showing on my download screen on my EA account... now I'm starting to feel confused.

So they e-mail me a resolution. Go to this link, fill in three boxes easy right!? Except that one of the boxes is for the "pre-paid code". Ummm... OK... I tried the CD key in here. Get a nice big red error.

Call them back. Same thing. Why isn't AF/EF in your downloads? You purchased the DVD? Are you sure you registered it? Yes it's showing on my EA account. Have you tried associating your account name to the booster... yes, but I can't do that because I don't have a pre-paid code. And why don't you have a pre-paid code sir? Because I went to the store and bought the DVD.

I've never heard of this before sir. I'm going to write this up and send this off to a different group...

Good planning EA!

2006-11-24 16:18:48

#2

Havok: Nymphomaniac Treatment Specialist; +302|6937|Florida, United States

At least they didn't refer you to 2142 as a solution...

2006-11-24 16:20:16

#3

splixx: ChupaCABRA; +53|7002|Omaha, Nebraska

Yes I had problems with this CD. The pre-paid code IS the (CD code located on the back of the Booster Pack instruction book.)code you need to put in the box. The problem is you need to go into your EA account and switch it to your gamespy account or something to that sort. It does work do not give up do a search on the EA forums for the exact error it is giving you. I was frustrated to hell and I know what I am doing with computers. I feel sorry for the people that buy that and have 0 knowledge with computers. I will try and help as much as I can give me the errors your getting.

2142 is so slow feeling... Just cant get into it. All the knew medals and point system is ok but then I feel like I am playing World Of Warcraft or something.

Last edited by splixx (2006-11-24 16:22:20)

2006-11-24 16:29:45

#4

silo1180: The Farewell Tour; +79|6685|San Antonio, TX

All the forum has to help with the error that I am getting: "You cannot join/create this server without having purchased and installed the Booster Pack. Press the button below to buy the Booster Pack". The only info on the EA forum about this error message is that you either need to purchase the booster pack, or update your EA account. But even when you call EA, they want to know why it's not in your downloads.

I've tried deleting my local account, and having it retrieved. No luck. The AF/EF servers show up in white now, so I am able to select them, but I just can't play. The booster pack shows up on my EA account, so they first level support has no idea what to do.

2006-11-24 16:38:53

#5

splixx: ChupaCABRA; +53|7002|Omaha, Nebraska

silo1180 wrote:
All the forum has to help with the error that I am getting: "You cannot join/create this server without having purchased and installed the Booster Pack. Press the button below to buy the Booster Pack". The only info on the EA forum about this error message is that you either need to purchase the booster pack, or update your EA account. But even when you call EA, they want to know why it's not in your downloads.

I've tried deleting my local account, and having it retrieved. No luck. The AF/EF servers show up in white now, so I am able to select them, but I just can't play. The booster pack shows up on my EA account, so they first level support has no idea what to do.

Ok I understand that what happens when you try put the code in the pre-paid code area? That was the problem I had I kept putting it in and it would error out. Everything showed installed and once I tried joining a game I would get the exact same error you had recieved. Then when I tried putting the code in the pre-paid area it would error out. I just dont remember what the exact error it would give me was at that time.

Did you try some of these steps:

http://support.ea.com/cgi-bin/ea.cfg/ph … aqid=11632

Last edited by splixx (2006-11-24 16:39:47)

2006-11-24 16:42:16

#6

Slickdawg8: Visit TAW.NET; +58|7041|Long Island

Havok wrote:
At least they didn't refer you to 2142 as a solution...

i wouldn't be suprised if they did in another case of the sort

2006-11-24 16:42:50

#7

silo1180: The Farewell Tour; +79|6685|San Antonio, TX

splixx wrote:
silo1180 wrote:
All the forum has to help with the error that I am getting: "You cannot join/create this server without having purchased and installed the Booster Pack. Press the button below to buy the Booster Pack". The only info on the EA forum about this error message is that you either need to purchase the booster pack, or update your EA account. But even when you call EA, they want to know why it's not in your downloads.

I've tried deleting my local account, and having it retrieved. No luck. The AF/EF servers show up in white now, so I am able to select them, but I just can't play. The booster pack shows up on my EA account, so they first level support has no idea what to do.
Ok I understand that what happens when you try put the code in the pre-paid code area? That was the problem I had I kept putting it in and it would error out. Everything showed installed and once I tried joining a game I would get the exact same error you had recieved. Then when I tried putting the code in the pre-paid area it would error out. I just dont remember what the exact error it would give me was at that time.

Did you try some of these steps:

http://support.ea.com/cgi-bin/ea.cfg/ph … aqid=11632

Yeah but I get an error when I try the CD key in the pre-paid field too. I've tried it with and without the dashes.

I've tried all of the recommendations on the link you sent. That's why I was desperate enough to actually call EA and try to talk to someone.

2006-11-24 16:58:36

#8

splixx: ChupaCABRA; +53|7002|Omaha, Nebraska

Yes frustrating I know trying to call EA. It has to do with your original BF2 account name being associated with the email you gave them with that account. I went to :
http://www.ea.com/nation.jsp

Now on the top right under worldwide it says get into the nation. Login to that account that has your BF2 username. And then manage account for whatever reason mine would NOT show the damn DVD I just downloaded on the account. EA did not make the DVD like the others they used the damn downloader registration instead of using some common sense and just using a key like all the other CD's. So actually it was NO easier buying the damn dvd then just downloading it from them. The downloader is still a headache and now they shipped the DVD the same way technically.

You need to associate your BF2 gamespy account with your EA account. I had all sorts of issues doing this I am really trying to help but I do not remember exactly what I did I am trying to go through it again but unfortunatley I already have it installed now. Log into your EA Nation account and if it does not have the downloads info this is where the problem lies.

In the EA Account > My info you have

Member INfo | Billing INfo | Subsciption INfo | DOWNLOADS INFO | My Games

I had no Downloads info which is the BF2 collection Booster pack. If you do not have this then we need to figure out how to get that in there. I would be happy to help more excuse me if I do not have the exact answer it was a long headache trying to get it to work the other night and i do not remember ever step. I am on xfire if you want to add me.

2006-11-26 15:12:09

#9

Smaug: This space for rent; +117|6840|Arlen, Texas

splixx wrote:
Yes frustrating I know trying to call EA. It has to do with your original BF2 account name being associated with the email you gave them with that account. I went to :
http://www.ea.com/nation.jsp

Now on the top right under worldwide it says get into the nation. Login to that account that has your BF2 username. And then manage account for whatever reason mine would NOT show the damn DVD I just downloaded on the account. EA did not make the DVD like the others they used the damn downloader registration instead of using some common sense and just using a key like all the other CD's. So actually it was NO easier buying the damn dvd then just downloading it from them. The downloader is still a headache and now they shipped the DVD the same way technically.

You need to associate your BF2 gamespy account with your EA account. I had all sorts of issues doing this I am really trying to help but I do not remember exactly what I did I am trying to go through it again but unfortunatley I already have it installed now. Log into your EA Nation account and if it does not have the downloads info this is where the problem lies.

In the EA Account > My info you have

Member INfo | Billing INfo | Subsciption INfo | DOWNLOADS INFO | My Games

I had no Downloads info which is the BF2 collection Booster pack. If you do not have this then we need to figure out how to get that in there. I would be happy to help more excuse me if I do not have the exact answer it was a long headache trying to get it to work the other night and i do not remember ever step. I am on xfire if you want to add me.

That is EXACTLY the problem I am having, too! Think, man, think! Anyone else?

2006-11-26 16:15:57

#10

silo1180: The Farewell Tour; +79|6685|San Antonio, TX

As an update...

EA recommended that I un-install/delete all files/folders from my PC associated to BF2 (and all expansions). Then install BF2, install SF, patch, install EF or AF, patch, install the remainder EF or AF and patch again. This was a waste of about 3 hours of my life. First off, when you install the DVD, you don't get an option to install either AF/EF, it just installs then runs the 1.4 patch.

I'm starting to think (obviously) that there is a serious problem with the installer. When I re-loaded EF/AF I noticed that it never prompts for the CD key. Probably why it never registers.

Still waiting for EA to come back with a new response. Will probably be back on the phone with them tomorrow night.

2006-11-26 16:19:35

#11

Ty: Mass Media Casualty; +2,398|7037|Noizyland

EA should put more effort into the actual GAME rather than putting all their effort into preventing the game from being pirated. They're so good at it that even legitimate copies don't work.

[Blinking eyes thing]
Steam: http://steamcommunity.com/id/tzyon

2006-11-26 20:22:22

#12

Smaug: This space for rent; +117|6840|Arlen, Texas

I see the maps there in single player, but I get the "purchase game" message. So i guess some of it installed.

Edit: Has anyone that bought the disc (AF & EF booster collection) at the store gotten the durned thing to work?
If so, how??

Last edited by Smaug (2006-11-27 11:11:58)

2006-11-27 20:25:15

#13

Jello.01: Member; +46|6871|DFW, Texas

Well, if anyone else got it to work, post instructions here, it would help ALOT of people.

2006-11-28 00:05:59

#14

Phrozenbot: Member; +632|6878|do not disturb

A tip before installing: set IE as your default browser. I read somewhere that after installation, a internet page to enter your code should pop up, but does not if you don't have IE set up as the default browser.

And maybe patching 1.41 after installing should help.

I'd read the installation notes in the manual.

account.ea.com/commerce/bf2bp/code-entry.jsp

Last edited by Hellogoodsir (2006-11-28 00:22:09)

2006-11-28 01:21:39

#15

Nikola Bathory: Karkand T-90 0wnage; +163|7049|Bulgaria

I will buy this DVD soon, I hope it works!!!!!!!

>>>BF3 Central<<<

2006-11-28 01:36:27

#16

soad1583: Member; +1|6896

I bought the DVD the other day, didn't have a problem with it. After you install there is a link in the manual you have to go to to input your BF2 account, the pre-paid code which I believe is the code on the back of the manual and I think you have to type in your password but I forget. Tomorrow when I've actually got some sleep I'll go over the steps again and post it here. I've been able to play it since I installed.

Oh one more thing, it reinstalls 1.4 so I had to reinstall 1.41 after it finished.

Last edited by soad1583 (2006-11-28 01:37:10)

2006-11-28 04:15:28

#17

Smaug: This space for rent; +117|6840|Arlen, Texas

Got all the way to the code input part, then got an invalid code error. arrrgh

2006-11-29 09:48:32

#18

Phrozenbot: Member; +632|6878|do not disturb

soad1583 wrote:
I bought the DVD the other day, didn't have a problem with it. After you install there is a link in the manual you have to go to to input your BF2 account, the pre-paid code which I believe is the code on the back of the manual and I think you have to type in your password but I forget. Tomorrow when I've actually got some sleep I'll go over the steps again and post it here. I've been able to play it since I installed.

Oh one more thing, it reinstalls 1.4 so I had to reinstall 1.41 after it finished.

Yes this is the link account.ea.com/commerce/bf2bp/code-entry.jsp

Some folks are getting invalid code errors. A lot of codes released by EA are probably faulty. Good job EA.

2006-11-29 10:32:23

#19

Smaug: This space for rent; +117|6840|Arlen, Texas

https://wendeebee.myhosting.net/Media/Main%20Pictures/frustration.jpg

2006-11-29 10:36:05

#20

Smaug: This space for rent; +117|6840|Arlen, Texas

[google]http://video.google.com/videoplay?docid=1259877913502974598&q=frustration&hl=en[/google]

2006-11-29 22:42:18

#21

Phrozenbot: Member; +632|6878|do not disturb

Smaug wrote:
http://wendeebee.myhosting.net/Media/Ma … ration.jpg

That looks like a big blob of ugly squishy that needs a hug, but I'm afriad it might bite me.

2006-11-30 17:09:59

#22

Smaug: This space for rent; +117|6840|Arlen, Texas

Now my EA account shows my gamespy id (BF2 name), but I still get the must purchase message when connecting.EA account shows all three-BF2,SF, and this damn booster collection.*sigh*

2006-12-01 12:49:04

#23

silo1180: The Farewell Tour; +79|6685|San Antonio, TX

I just got off the phone (again) with EA support. Apparently my issue has been passed on to their account department. They can't understand how the game is showing as registered by me, but still not showing in my downloads tab.

I've had the booster for a week now, and they say it could take another 48 hours to get another response.

[/wrist]

2006-12-01 15:33:19

#24

Smaug: This space for rent; +117|6840|Arlen, Texas

Hellogoodsir wrote:
Smaug wrote:
http://wendeebee.myhosting.net/Media/Ma … ration.jpg
That looks like a big blob of ugly squishy that needs a hug, but I'm afriad it might bite me.

Bite? only if you work for EA!

2006-12-01 15:42:36

#25

Smaug: This space for rent; +117|6840|Arlen, Texas

silo1180 wrote:
I just got off the phone (again) with EA support. Apparently my issue has been passed on to their account department. They can't understand how the game is showing as registered by me, but still not showing in my downloads tab.

I've had the booster for a week now, and they say it could take another 48 hours to get another response.

[/wrist]

could u post that phone #? Thanks!

BF2S Forums AF/EF Booster DVD

silo1180 wrote:

Havok wrote:

splixx wrote:

silo1180 wrote:

splixx wrote:

soad1583 wrote:

Smaug wrote:

Hellogoodsir wrote:

Smaug wrote:

silo1180 wrote:

Board footer