BF2S Forums Stat System Down: Please Read Before Posting

Sleepy8686 wrote:

ActiveO2 wrote:

I got this answer from EA:

Customer 06/17/2007 09:26 AM
I dont get anymore points submitted to my BFHQ for playing on ranked servers since the 14th Juni. My player name is XXXXXX.
Could you please tell me whats wrong?

Response (EA Rep Philip) 06/17/2007 12:07 PM
Hi there,

Thank you for taking the time to contact us about your incident.

Unfortunately, support staff can not alter or modify stats, ranks, kits and badges for Battlefield 2. The collection of this data is very complex, and as you can imagine with the popularity of Battlefield 2 an immense undertaking. There is simply no possible way we can adjust every players score, though we would love to. We do however, review every claim and report this to the DICE Development team so that we can identify any potential issues.

Our records show that your last ranked match was on (6/14/2007). In order for us to track possible stat delays or loss we could use your help. Please locate and login to any EA Officially Ranked Server (EA Servers begin with 159.153, record the name and IP for us) and play for a few rounds. Monitor your BFHQ stats, if they do not update after 6 hours reply back to us with all the information below.

Server Name:
Current Rank:
Current Global Score:
Account Name: (no passwords)
Registered Email:

Please be aware that at times the servers which collect stats from the Officially Ranked Servers may get back logged or suffer an unexpected short outage. This means your progress may take several hours (possibly even a day or more) to fully update and be displayed in your BFHQ page. Stats for some rounds, could even be lost if they were to be collected while these servers were offline temporarily. Though EA/DICE has tried to reduce the possibility of these issues and create systems and redundancy for data loss, the dynamic environment of both the Internet and Massively Multiplayer games of this type can create unforeseen or even unfixable issues. As well, while playing on any unranked servers your progress will not advance, though we do not want to discourage players from visiting unranked servers as these can be a source of great enjoyment as well.

Please keep abreast of new patches and announcements at the Official Battlefield 2 Website located here. http://www.eagames.com/official/battlef … /home.jsp.
If you’re experiencing technical issues you can find assistance here as well: http://support.ea.com/

Please accept our apology for any troubles or errors you may experience from time to time and your help.

Sincerely,

EARep Philip
Player Relations
Electronic Arts


I dont know if someone already posted this, but I didnt want to read 11 pages of spam...

You got the same generic response that i posted right above yours. I actually replied pointing them to this http://forums.easports.com/mboards/thre … p;tstart=0 where one of their own employees states there is a problem. More to come.......

iMPaCT.uK wrote:

cowami wrote:

M'kay, let me say this, as many other people have said.

PATIENCE.

Okay, so your numbers haven't updated since Friday (or whenever the fuck this started).
OH NOES MAH PIXELZ ISN'T SHOWIN UP
Go outside, or whatever. Play some more rounds of Battlefield 2. Something. Your stats will updated in time. If you give them time, it will be fixed. What, EA/DICE/GameSpy are taking too long to update your stats? So why don't you try and fix their system? Since, clearly, you can do a much better job at repairing technological infrastructure, and can get your pixel badges much quicker, why don't you go over there, whoop their asses, and fix up the main server?

No?

Then shut the hell up.

_{This Zimmer-like moment has been brought to you by cowami.}

my theory of people with shit stats/skill, complaining about people who like to earn awards etc, is true!!!!!

iMPaCT.uK wrote:

cowami wrote:

M'kay, let me say this, as many other people have said.

PATIENCE.

Okay, so your numbers haven't updated since Friday (or whenever the fuck this started).
OH NOES MAH PIXELZ ISN'T SHOWIN UP
Go outside, or whatever. Play some more rounds of Battlefield 2. Something. Your stats will updated in time. If you give them time, it will be fixed. What, EA/DICE/GameSpy are taking too long to update your stats? So why don't you try and fix their system? Since, clearly, you can do a much better job at repairing technological infrastructure, and can get your pixel badges much quicker, why don't you go over there, whoop their asses, and fix up the main server?

No?

Then shut the hell up.

_{This Zimmer-like moment has been brought to you by cowami.}

my theory of people with shit stats/skill, complaining about people who like to earn awards etc, is true!!!!!

DonFck wrote:

Hurricane wrote:

Hey, did you ever land that job as CEO of Google? You *DID* tell them that you're a great BF2 player right? I don't see how anyone could turn down a guy with stats likes yours!

Hey, didn't you read my post above yours?

DonFck wrote:

Hurricane wrote:

"Sorry, I screwed up"
"Sorry!"
"Dammit, sorry"

"Roger that"
"OK"
"You got it"

icecreamgod wrote:

Ridge wrote:

Well this server updates your stats and the i.p. is 8.2.121.23

Dalian 24 /7 is you fancy it.

what is the port number?

Stubbee wrote:

I dunno if this is relevant but since I repatched 1.41 the last 3 servers I have visited have recorded my points

Last edited by TomSwe2007 (2007-06-18 14:48:33)