I got the same letter too, but later i got this too:dEcade wrote:
I got that email too. It gave me an error when I sent them and email back so I opened a ticket. They told me
"Thank you for contacting EA Ingame support.
Due to the nature of your issue, more time is required for investigation. I apologize for any prolonged delays this might cause, but please rest assured that we are trying to handle your issue in a timely manner. During this time, you may still update your incident with additional information that might help us resolve your issue without causing any additional delay. To update your incident click the link above that says, To view or update your question from our support site, click here.
We appreciate the opportunity to assist you and look forward to getting you back in the game!
Sincerely,
EA Rep Mike
Player Relations
Electronic Arts"
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Hi Sergio Bennet L.,
Thank you for contacting EA Support.
We have restored your Rank, Global Score, Commander Score, Team Score, and Combat score to what you had earned prior to March 22, 2008. All other statistics cannot be restored; however, you can re-select your unlocks to match the rank that is restored to your soldier.
Please know, that the Developers from EA/DICE review and read the reports we submit to them in hopes that collecting player's opinion can make a better game. We value all our players' feedback and concerns and consider them very important to the success of Battlefield 2 and all our EA games. We encourage you to also post your feedback to the BF2 Feedback forums located here: http://forums.ea.com/mboards/forum.jspa?forumID=145
You can also find the latest news from EA/DICE on the official Battlefield 2 Website:
http://www.eagames.com/official/battlef … s/home.jsp
Thank you for your time,
EA Rep Drake
Player Relations
Electronic Arts
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I´m not really sure what they did, cause bf2s hasn´t updated my stats yet and bf2player report this:
http://www.bf2player.com/index.php?page … show=all-e
Ingame, im getting again all awards (i just got back all unlocks), but bf2player shows what i had before hack.
The only improvement is that they gave me finally the 4 stars general rank
game, set and match, ladies and gentlemen
Last edited by Sgt. Sergio Bennet 3rd (2008-04-01 00:20:29)