It appears this has happened before, and it looks like it will only get worse before it gets better. I hope the info helps.
Oh, and for those who don't want to read it, this person has contacted his server owner and received a new server. After finding out it wasn't the server, there had been many complaints. It was later verified that this was an issue. EA has verified that all stats that were lost, won't be recorded. Anything over the past 3 has will not be recorded. This is a random occurrence and it MAY not happen to you. According to them, the problem is getting worse though so beware that your stats might not be recorded.
It's EA's support website verifying the stats system being down, if you wish, it will allow an e-mail to be sent when the stats begin updating again.
SuperSlim wrote:http://support.ea.com/cgi-bin/ea.cfg/ph … aqid=14853
Edit: As of 6/26
It appears that the stats are fixed and we will be getting our old stats back. It may not appear that you are getting your stats because of the major pile-up.
>>ye Violet needs to put that post in gamer terms. lol cause its lil confusing.<<
Hehe. Sorry. Here's the less official-sounding version.
The issue has been indentified and a fix is in place to make sure everything you are doing on ranked servers from now on is counted normally.
All the stats since the time this issue started are just sitting there in a lump waiting to be sent through and added to your stats. So for the next few days (maybe up to a week depending on the number of updates that need to go through) it might look like stats are broken, because you won't see new updates. Once the old data is processed and we catch up, then you'll be back to normal with all the stats you are supposed to have (plus normal stat processing going forward).
So, yes, your stats from the outage time should be safe and will start to be processed back into your soldier stats.
As far as a final report of the issue and the fix, I expect that we'll have a full update on that once they've been able to make sure all your stats go through from the outage and everything is working. I'll continue to update you on those items.
Last edited by [Chaos]Assassin (2007-06-26 13:47:32)