BF2S Forums Xbox 360 requires repair...

In all honesty, I have not had a problem with getting my origional X-Box repaired or my 360.
I had 1 of them 360's that burned out after 2 hours of usage...Yeah I was on hold for a while but they repaired my 360 all it cost was the price of a box and postage.

My origional X-box has a mysterious lifetime warrenty ( It was plagued by CD Rom errors and being the Jew I am I juiced them for everything possible.)

Next time you contact microsoft, tell them "Your CD drive locks up, and gives you "unable to read CD" errors while playing games, Tell them its a random event, sometimes you have to cycle the power repeatidly, and the games work fine, sometimes it jsut randomly tells you the disc is dirty or damaged in the middle of a game.  Also leave out the fact its scratching your games, and tell them it has a problem reading old games and new games just purchased.  Stick to your story and you will get them, to fix or replace your X-Box.
Don't get irritated, start a ticket and keep going for a repair or replacement.

Good LUCK man!

daffytag wrote:

CannonFodder11b wrote:

Don't get irritated, start a ticket and keep going for a repair or replacement.

Is this to do with the email support, or phone support?

Both its called building a packet.  Its good for several reasons.
1) You make sure you get your component repaired
2) If the cost to repair exceeds the cost to replace, they will drop off a new one rather then waste money on repairs.

Seriously though dont tell them the drive is scratching CD's, They wont cover that, after all if theres debris in the CD tray, thats a user fault.

Now Random CD disk read errors... That makes the tech support believe its a hardware issue.  If it happens with multiple game old and new, that builds it up more.  Age of the system is another biggie, I'm assuming its still under warrenty? If so, with a hardware issue, you have them and they will fix or replace.  Just dont give up if the techie cant help you get a superviser, DONT loose your cool.  If you start getting an attitude they will remember that and they will give you the run around.  Remember they are people and have feelings to, Only difference is they can escalate your ticket, or they can let it sit as "unresolved"

Ok its off. Silly thing

daffytag wrote:

New question!!!!

I need to remove the hard drive before sending it off. I expected it to come off just by pressing the small button. I even went to microsoft to check the FAQ. It seems to require a lot of force. Are they normaly so hard to remove?

Yeah the first few times they are pretty stiff, but after a while its easier.

I heard around one million units have been returned in the UK... PS3 FTW!

I dunno if you can do this in the UK or not, but what I did with my PS2 when it did the same (wouldn't read the blue-bottom CDs) is took it to Wal-Mart and told them I just got this as a gift from someone who got it at Wal-Mart (without the receipt, of course, lol) and it wouldn't read CDs.  They gave me a brand-spankin new PS2 without any hassle.  I know this sounds bad/wrong, but I worked there and truly believe that they deserve it, haha.  I do this with pretty much everything that breaks and costs over $30, lol.  I don't know if you have that many Wal-Marts there or something equivalent to their exchange rules, but I would try that.