Hmm, I don't know if this goes under tech, but seeing you have stickies about adware/spyware, I guess it will do.
I need some help from some of the more tech savvy folks around here.
I started playing BF2 again, now that beta is out. But with that, a new problem has surfaced. I get lots of connection problems. In fact, I can hardly play. Naturally, I used the rather old but functional utility that EA provided: UOTrace.
Now, in March or so, I would get no black(nonresponsive) routers(servers? I'm not really into this stuff). Now, the first two hops are black. Naturally, I then used the command prompt to perform a tracert. Same result. First two router thingys timed out.
This all seeems to be between my ISP main router(? not sure ?) and me. I therefore called the ISP, and asked about all that. They did a trace from their side, and at first weren't able to. When I disabled the firewall and antivirus, it sorted itself, and they said my connection is fine. I was also using the VisualRoute, which said that packets are being lost after hop 9, between ISP and me. That also said that everything was O.K. after disabling the said things.
Now, I thought that I had found my problem(that being firewall or antivirus). So I decided to determine which one did it: firewall or antivirus. I first shut down just my firewall, and the first two routers(?) were black again. Then I reactivated the firewall, and disabled antivirus. Same thing.
Now to the fun part. Then I disabled both, and, you guessed it, they were still black(or timed out in command prompt). Now, why did it work normally, as demonstrated by VisualRoute the first time, and not the second time? Is it because my ISP did the traceroute from their side, and something changed their end at the time of performing the trace that enabled the VisualRoute and other shit to work normally, or is it a coincidence?
That's the funny thing. The traces traced normally the first time, when they were also tracing, and failed when I tried it on my own. So, can you tell me where the problem is, their side or mine? Like I said, I'm no expert in this, but I wouln't like to call them again if it is my end.
P.S. Is the routers(or whatever?) timing out a real problem anyhow? To elaborate further, before my ISP did a trace, like I said VisualRoute said that packets are being lost after hop 9. When my ISP did a trace, and I disabled the firewall and antivirus, it reported connection was fine. When I did it later, there were problems again, even when both were disabled. And now I can't test anymore for the time, because I reached a max number of traces for this period.
I need some help from some of the more tech savvy folks around here.
I started playing BF2 again, now that beta is out. But with that, a new problem has surfaced. I get lots of connection problems. In fact, I can hardly play. Naturally, I used the rather old but functional utility that EA provided: UOTrace.
Now, in March or so, I would get no black(nonresponsive) routers(servers? I'm not really into this stuff). Now, the first two hops are black. Naturally, I then used the command prompt to perform a tracert. Same result. First two router thingys timed out.
This all seeems to be between my ISP main router(? not sure ?) and me. I therefore called the ISP, and asked about all that. They did a trace from their side, and at first weren't able to. When I disabled the firewall and antivirus, it sorted itself, and they said my connection is fine. I was also using the VisualRoute, which said that packets are being lost after hop 9, between ISP and me. That also said that everything was O.K. after disabling the said things.
Now, I thought that I had found my problem(that being firewall or antivirus). So I decided to determine which one did it: firewall or antivirus. I first shut down just my firewall, and the first two routers(?) were black again. Then I reactivated the firewall, and disabled antivirus. Same thing.
Now to the fun part. Then I disabled both, and, you guessed it, they were still black(or timed out in command prompt). Now, why did it work normally, as demonstrated by VisualRoute the first time, and not the second time? Is it because my ISP did the traceroute from their side, and something changed their end at the time of performing the trace that enabled the VisualRoute and other shit to work normally, or is it a coincidence?
That's the funny thing. The traces traced normally the first time, when they were also tracing, and failed when I tried it on my own. So, can you tell me where the problem is, their side or mine? Like I said, I'm no expert in this, but I wouln't like to call them again if it is my end.
P.S. Is the routers(or whatever?) timing out a real problem anyhow? To elaborate further, before my ISP did a trace, like I said VisualRoute said that packets are being lost after hop 9. When my ISP did a trace, and I disabled the firewall and antivirus, it reported connection was fine. When I did it later, there were problems again, even when both were disabled. And now I can't test anymore for the time, because I reached a max number of traces for this period.